Portland Housing Bureau: In-Home Safety Repairs – 2nd Quarter

PORTLAND HOUSING BUREAU PROJECT PROGRESS REPORT

Community Energy Project (CEP)

CEP Home Safety Repair Program

Second Quarter Report: October 1, 2009 to December 31, 2009

Prepared by:  Matthew DeAmico, Program Manager, In-Home Services

Volunteer and Outreach Information by: Sherrie Smith, Volunteer and Outreach Coordinator

Reviewed by:  Sherry Burbach, Executive Director

I.  Activities.  Describe the major activities carried out during the reporting period.

The minor safety repair program has served 118 families or about 59% of target as of December 31, 2009. We have kept a steady pace of serving clients this year.  Requests for service come mostly from caseworkers and occupational therapists.  Most jobs are completed within two weeks of the requests.  One staff member is dedicated to serving clients in this program as his main priority.  Volunteers have not been used much this year, but occasionally some volunteers with higher skill levels are used in this program.  Currently the workload is acceptable for one full time employee.

 

II.  Shortfalls.  Describe any project activities that are behind schedule or are not being carried out and explain the reason for the problems and how they are being resolved.

There are no shortfalls to report at this time.  Clients are being served in a timely manner and are receiving a high quality of service.  The majority of clients are extremely grateful that CEP is able to help them out.

 

III.  New Directions.  Describe any activities or approaches taken that deviate from or add to the scope of the project.

No new directions are being taken with this program.  The scope of work is still limited to minor things like bath safety equipment, simple railings and the occasional easy carpentry repair.  Occasionally a minor electrical or plumbing project has been contracted out to local licensed professionals such as installing a ground fault circuit interrupting outlet (GFCI) or a sink drain trap replacement.  The materials budget for projects is currently about $100 per client.  The small jobs seem to even out with the bigger jobs, so it has not been a problem to keep spending under control while providing a good service under our current scope of work.

IV.  Client Demographic Information.  This demographic information reflects only completed projects due to unavailability of data of clients waiting to be served.

1. Gender Total for Reporting Period Total for Fiscal Year
Female 39 83
Male 19 35
Declined/No Response 0 0
Total 58 118

 

2.  Race/Ethnicity Total for Reporting Period Total for Reporting Period Total for Fiscal Year Total for Fiscal Year
Ethnicity Hispanic Non Hispanic Hispanic Non Hispanic
White/European American   29 0 69
Black/African American   9 0 16
Asian   9 0 10
American Indian/Alaskan Native   0 0 0
Native Hawaiian/Other Pacific Islander   0 0 0
American Indian/Alaskan Native & White   0 0 0
Asian & White   0 0 0
Black/African American & White   0 0 0
American Indian/Alaskan Native & Black/African American   0 0 0
Other/Declined/No Response*[1]    11 0 23
Total   58   118
3. Income Total for Reporting Period Total for Fiscal Year  
Over 80% Median Income 0 0  
51-80% Median Income 4 7  
31-50% Median Income 13 21  
0-30% Median Income 41 90  
Total Low-Mid Income (0-80% Median Income) 58 118  
               

 

4. Residence Total for Reporting Period Total for Fiscal Year
NE Portland 29 55
SE Portland 16 38
NW Portland 0 0
SW Portland 2 2
N Portland 11 23
Total 58 118

 

5. Other Total for Reporting Period Total for Fiscal Year
Female Head of Household 39 83
Elderly Head of Household (55 and over) 54 110
Disabled/Special Needs Household 49 99
     

 

 

 

 

 

 

V.  Outreach Information

 By Sherrie Smith- Volunteer & Outreach Coordinator

Community Energy Project makes and receives countless referrals from community partners and individuals, and participates in dozens of community events per year.  The following data shows how clients found out about both the In-Home Weatherization and Safety Repair programs.

Info Source –

In-Home Services

 

Weatherization Quarter Weatherization Fiscal Year Safety Repairs Quarter Safety Repairs Fiscal Year
Neighbor 4 4 (3%) 0 0 (0%)
Word of Mouth 13 13 (9%) 0 1 (1%)
Community Partner 10 13 (9%) 4 10 (8%)
Past Participant 36 54 (39%) 10 17 (14%)
Caseworker / Advocate 15 18 (13%) 37 82 (69%)
Utility Company 4 5 (4%) 0 0 (0%)
Signage/Walk by 8 11 (8%) 0 0 (0%)
Newspaper 2 2 (1%) 0 0 (0%)
Internet 1 1 (1%) 0 1 (1%)
Other CEP programs 9 12 (9%) 4 4 (3%)
Community Event 1 1 (1%) 0 0 (0%)
Other/Don’t Remember 0 0 (0%) 0 0 (0%)
No Response 4 4 (3%) 0 0 (0%)
Total 107 138 58 118

 

Many In-Home Weatherization clients for the year were past participants, but may need updating in materials (as tracking and plastic gets older) or clients move into a new home. The vast majority of our repair clients come from caseworkers/advocates from organizations such as Portland Impact and Human Solutions. Numerous clients for both programs come from community partner referrals like Multnomah County Aging and Disabilities Services, North/Northeast Home Repair, IRCO, and othver social service agencies.

  1. VI.             Volunteer Information

 

Volunteers were not used on any repair projects this quarter.  Volunteers were used extensively on In-Home weatherization projects, however.  Repair projects often require more skill and training, and currently there is a high demand for weatherization so that is where volunteer efforts are being directed.


[1] *No response may include clients that self identify as Latino/Hispanic, but that response can not be accurately reflected in the provided chart.

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